Excellent Customer Service Is Key to Success Says Texas Premier Locksmith

Houston – March 12, 2015 – With today’s technological advances, finding a certain service does not require you to skim through yellow pages anymore. The rise of the internet had given people the convenience of searching for what they need in an easy way. Or is it?

In the locksmith industry, for example, when you search for locksmith services in the internet, you would be given quite a selection to choose from. If you are lucky, you could find an efficient company like Gronbek Locksmiths, but if not, prepare yourself for the inconveniences that an unqualified service can bring to you.

The problem with finding a service is not the search itself, but finding the ‘right’ company who is ‘qualified’ to provide service to you. Now the big question is: “How would you know if a company is qualified?”

Fortunately for you, there is a criterion for that.

According to Texas Premier Locksmith’s Yair Frenkel, the best thing to do is to choose a local company because with nationally-owned companies, you never know what you might be getting. In Texas, for example, the state law requires every locksmith company to have a license before they can function. Meaning, companies cannot legally operate without having their employees receive the right training and skills. For national companies, they do not operate like that because they are more frequently to subcontract work.

The next thing you should be looking for in a company, says Frenkel, is versatility and availability. When it comes to versatility, his company, Houston Premier, is able to provide services in many fields of expertise in the locksmith business as evidenced by his services in emergency, automotive, residential and commercial fields. For availability, his company is open 24 hours a day and 7 days a week.

He said that the average time that a client should wait is about 15-30 minutes.

Finally, Frenkel said that the most important thing you should look for in a company is the customer service it provides. According to him, the reason for the success of his company is because of the devotion and passion to satisfy his clients and help them with their security needs.

He says that he along with employees always give their 100% so that customers will be satisfied with their work.

Share
By Nikki Sanderson Posted in Tech